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Volunteer Ambassador Program

Lincoln Center’s Guest Services team seeks energetic, highly motivated, customer service-oriented volunteers to greet guests at Lincoln Center to assist with festival, Atrium, and LC Kids performances, along with special events. Part of a larger volunteer program, Ambassadors will support our Lincoln Center Guest Services and Front-of-House staff by creating a welcoming environment, answering general questions, directing guests as needed, and upholding Lincoln Center’s rigorous standards for guest care. Programming is year-round, with an exceptionally busy summer season.

What You’ll Do:

  • Greet guests in a warm and friendly manner at a variety of indoor and outdoor Lincoln Center events.
  • Provide a welcoming, reliable, and informed presence about Lincoln Center programming.
  • Provide information on neighborhood merchants and Lincoln Center events across campus.
  • Communicate with Guest Services, Programming, Security, Porter, and Front-of-House staff.
  • Assist with general line management and crowd control.
  • Serve as a resource and helping hand for guests with disabilities; assist with accessibility needs at each performance venue.
  • Other duties as assigned.
  • Have fun!

What We’re Looking For:

  • Fun, friendly, and outgoing people with excellent interpersonal and communication skills
  • Open to supporting any performance, indoors or outdoors, rain or shine
  • Available to attend regular meetings and periodic trainings
  • Foreign language skills a plus
  • Prior Front-of-House and/or hospitality experience is preferred
  • Past experience working in a multi-tiered institution with complex organization and reporting structure a plus

Volunteer Orientation:

All prospective volunteers must attend a training meeting before being placed on assignment at Lincoln Center performances. The training will introduce basic knowledge and protocols. Periodic meetings and trainings will be held to provide additional information and opportunities for exchange between volunteers and the Guest Services department. All volunteers are asked to attend each of these meetings.

Volunteer Appreciation:

Volunteers join us with an implicit understanding that the main reward is in contributing to Lincoln Center by enhancing our guests’ overall experience. From time to time, volunteers are offered complimentary tickets to select Lincoln Center performances, based on availability.

Commitment/Volunteer Shift:

Ambassadors will be scheduled for approximately four hours per month. Many assignments will involve being outdoors.

About Guest Services:

Guest Services is a multi-faceted department charged with engaging Lincoln Center’s seasoned patrons and new visitors alike. Committed to creating the best possible visitor experience, the department oversees such enrichment programs as Lincoln Center’s Guided Tour program, Accessibility at Lincoln Center, and Lincoln Center’s volunteer initiatives. In addition, Guest Services provides front line service at select Lincoln Center performances and in-person information and guidance at Lincoln Center’s community and visitor space, the David Rubenstein Atrium.

How to be considered:

In order to be considered for a volunteer opportunity, please complete the online application form.

Questions:

For more information, please email our Guest Services department [email protected]

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David Rubenstein Atrium Information Desk Volunteer Program

The David Rubenstein Atrium is home to Lincoln Center’s only public Information Desk, open seven days a week to serve the tens of thousands of concert-goers and tourists who visit Lincoln Center each year. Through one-on-one contact, volunteers at the desk provide visitors with information about every aspect of Lincoln Center as well as provide more general information about New York City to tourists. Part of a larger volunteer program, the mission of our Information Desk volunteers is to increase the public’s enjoyment, appreciation, and involvement with Lincoln Center by granting visitors a point of access to the Center’s many cultural resources.

What You’ll Do:

  • Become and remain knowledgeable about Lincoln Center’s ever-changing programs, performance companies, services, and facilities; and provide and interpret this information for the public
  • Provide general information about areas surrounding Lincoln Center’s neighborhood, the Upper West Side, and - New York City in general
  • Help distribute a variety of Lincoln Center brochures and printed materials
  • Maintain the organization and material supplies for the desk

What We’re Looking For:

  • Friendly, professional, and patient individuals who are able to converse with a wide range of guests and help facilitate a welcoming environment
  • Comfort and proficiency using a computer for internet searches to assist visitors, and other basic functions, such as word processing
  • An affinity for the arts and general affinity for helping the public
  • Available to attend regular meetings and periodic trainings
  • Foreign language skills a plus

Volunteer Orientation:

All prospective volunteers must attend a training meeting before being assigned at the David Rubenstein Atrium Information Desk. Periodic meetings and trainings will be held to provide supplemental information and opportunities for exchange between volunteers and the Guest Services department. All volunteers are asked to attend each of these meetings.

Volunteer Appreciation:

Volunteers join us with an implicit understanding that the main reward is in contributing to Lincoln Center by enhancing our guests’ overall experience. From time to time, volunteers are offered complimentary tickets to select Lincoln Center performances, based on availability.

Commitment/Volunteer Shift:

Information Desk volunteers will be scheduled for approximately eight hours per month.

About Guest Services:

Committed to creating the best possible guest experience, the department oversees programs such as Lincoln Center’s Guided Tour program, Accessibility at Lincoln Center, and Lincoln Center’s volunteer initiatives. In addition, Guest Services provides front line service at select Lincoln Center performances and in-person information and guidance at Lincoln Center’s community and visitor space, the David Rubenstein Atrium.

How to be considered:

In order to be considered for a volunteer opportunity, please complete the online application form.

Questions:

For more information, please email our Guest Services department [email protected]

Note: we bring on new volunteers only periodically, so it may be some time until we contact you.

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